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The DNA Filmworks Return Policy applies to all purchases made through the website, and mobile applications. Online purchases are valid for refund within 7 days upon return of product.
Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship.
Why stop shopping when you can receive free shipping? With a minimum purchase of $50 or more at DNA Filmworks.com, shipping is no cost to you.
This offer applies only to standard ground shipping.
* You must purchase a total of $50.00 worth of merchandise before taxes, shipping and handling. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Additional charges apply for express shipping. Terms subject to change without notice. Effective April 10th, 2019, 12 am MST.
U.S. Shipping destinations and rates
DNA Filmworks ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Shipping options and rates
U.S. delivery addresses in the 48 continental states.
Order Amount Standard ground shipping
(2-10 business days)
$0 ~ $49.99 $5.95 $50.00 ~ *Free
*FREE SHIPPING ON PURCHASES OF $50 OR MORE
Order Amount Express shipping
(1-4 business days)
$0 ~ $12.95 Order Amount
Next Day Saver shipping – 1~2 days
(next business day on orders placed before 11am PST)
$0 ~ $74.99 $24.95 $75.00 ~ $18.95
Alaska, Hawaii, P.O. Box, APO/FPO
- Only standard delivery is available.
- Standard delivery usually arrives within 6-10 business days from the shipped date, excluding holidays.
- All packages are sent via United States Postal Services.
Order Amount Standard shipping & handling (6-10 business days, up to 18 business days for APO/FPO addresses) $0 ~ $25 $10.90 $25.01 ~ $49.99 $11.90 $50.00 ~ $100 $13.90 $100.01 ~ $150 $15.90 $150.01 ~ $200. $17.90 $200.01+ $20.90
- Standard delivery usually arrives within 2 - 10 business days from the shipped date, excluding holidays. However, please note that the Standard delivery range will vary depending on your zip code. An estimated range will be provided at checkout based on your zip code.
- Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 6 - 10 business day from the shipped date, excluding holidays.
- Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
International shipping destinations and rates
Argentina* Bahamas Bahrain Belize Bermuda British Virgin Islands Chile Colombia Costa Rica Dominican Republic Egypt El Salvador Guatemala Honduras Israel Jamaica Jordan Kuwait Lebanon Malaysia New Zealand Nicaragua Norway Oman Panama (Republic of) Peru Qatar Saudi Arabia Singapore South Africa Switzerland Taiwan Thailand United Arab Emirates Uruguay Venezuela
International shipping rates
All rates are quoted in U.S. Dollars.
Please note: International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
Order Amount. Standard shipping & handling (5-13 business days, up to 18 business days for APO/FPO addresses) $0 ~ $50 $38.00 $50.01~ $100 $48.00 $100.01 ~ $200. $58.00 $200.01 ~ $300 $78.00 $300.01 ~ $400 $138.00 $400.01 - $500 $188.00 $500.01+ $238.00
International shipping options
- International shipping usually arrives within 10 - 16 business days from the shipped date, excluding holidays.
- Standard delivery is not available for international shipments.
International shipping restriction
- Delivery is not available for Post Office boxes.
- Gift Card delivery to International addresses is not available.
- Orders shipping to International addresses have a maximum merchandise sub-total purchase amount limit of $1,000, or a maximum purchase item limit of 20 items per order, whichever comes first.
International taxes, duties and customs fees
- DNA Filmworks ships your package DDU, duties and taxes unpaid, and does not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office.
- USPS's local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.